Terms

BOOKING PROCEDURE AND CONFIRMATION

On receipt of your payment, Sportsnation will contact our supplier/s to make your reservations. Once our suppliers have confirmed everything with us, we will revert to you with the relevant information. Sportsnation will communicate any changes that have taken place to the status of your booking throughout the booking process.

Should our supplier/s for any reason be unable to confirm your reservation, we will give you the option of a full refund, or an option to amend the services required with a revised quotation for your consideration.

PAYMENT TERMS
Partial payment terms are available for select events. Please check with one of our sales representatives via info@sportsnation-travel.co.za

CANCELLATION
Purchased ticket(s) are non-cancellable and non-refundable.

Please contact us at info@sportsnation-travel.co.za for any cancellation requests.

In the situation where a cancelation is still possible a cancelation fee will apply. Please contact your agent to request the cancellation fee relevant to your package.

Should an event be cancelled (and not rescheduled) and the promoter offers no form of financial compensation, we will in no way be liable or responsible for providing refunds, nor any form of compensation, be it financial or other.

These Terms of Sale do not affect your statutory rights as a consumer. For further information about your statutory rights please contact relevant consumer representative bodies.

PRICES
Purchases from us may be subject to handling fees, credit card fees and delivery fees. Prices are from a starting price per person sharing, subject to change and availability. Please note that the price printed on a Ticket is usually its initial face value rather than the purchase price. You will not be entitled to a refund on the basis that you have paid a higher price than the face value of the Ticket. The price paid for a Ticket represents its true value at the time of purchase. Prices may vary and you will not be entitled to a refund if the price of similar Tickets subsequently changes.

Whilst we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of any Product you have ordered, we will inform you as soon as possible. If the price displayed was higher than the correct price, we will refund you the difference. Where the Product’s correct price is higher than the price stated on our site, we will contact you regarding the price difference before dispatching the Products to you. However, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price. If we are unable to contact you after making reasonable endeavours to do so, you agree that we may treat the order as canceled. If you choose to cancel after you have already paid the incorrect price, you will receive a full refund from us.